Park Policies

  • All bathers must shower before entering the pool.
  • Children under 14 MUST be accompanied by an adult 18 years of age or older.
  • Bottles, glass and other hazardous objects are prohibited within the waterpark.
  • People who appear to be affected with cuts, skin disease, communicable disease, colds, fever, infection or other public health concerns are prohibited from entering the water.
  • No spitting or bodily fluids in the pool.
  • No person shall bring or throw inside the facility any object that may in any way endanger the safety of any person.
  • No rough housing, running or diving is permitted inside the waterpark.
  • Any person suspected of being under the influence of alcohol or drugs is prohibited from entering the pool.
  • No outside food, drinks or coolers are allowed inside the waterpark.
  • Consumption of food and beverages in the swimming pool is prohibited.
  • Tobacco use of any kind including cigarettes, cigars, vaping, and chewing tobacco is prohibited inside the waterpark both indoor and outdoor.
  • Proper swimming attire is required at all times, including bathing suits, board shorts, or rash guards. Denim shorts, thongs, Brazilian/G-string bathing suits, revealing bikinis, or similar are considered inappropriate attire and are not allowed.
  • Swimwear must not have buttons, snaps, rivets, or zippers and must be appropriate for this family environment.
  • Diaper aged children are required to wear swim diapers when inside the pool area. These are available for purchase in the Epic Retail Shop.
  • All diapers must be changed inside locker room areas.
  • All animals with the exception of service animals are prohibited from entering the waterpark.
  • Weak or non-swimmers are encouraged to use life vests inside swimming areas.
  • Life vests are prohibited on the following attractions: Lasso Loop, Prairie Plunge, and Texas Twist.
  • Outside flotation devices are prohibited with the exception of U.S. Coast Guard Approved Life Jackets.
  • Epic Waters Indoor Waterpark is not responsible for lost or stolen items and urges guests to leave valuables in lockers, cars or at home.
  • The pool water is subject to temporary closure during severe or dangerous weather.
  • Epic Waters Indoor Waterpark reserves the right to refuse service without refund to any guest that is unruly, uses profane language, or exhibits violence in any way.
  • Rules are posted at the entrances of all attractions, including height and weight requirements for particular slides.
  • Guests should always obey waterpark staff instruction when enjoying the facility and its attractions.
  • Pregnant women or individuals with a history of heart problems or back trouble should not use the attractions.
  • Failure to follow rules and instructions can lead to serious injuries.

To voice any concerns or for any additional questions you may have, please call us at +233256404865.